Programme List - European Channel Leadership Forum


Drinks reception
Sara Yirrell, Consulting Editor, CRN & Channel Partner Insight
After Dinner Keynote
Sir Clive Woodward OBE, Former England Rugby Head Coach, Rugby Football Union
Drinks and networking
8.30 - 9.00

9.00 - 9.10

Welcome and opening remarks
Sara Yirrell, Consulting Editor, CRN & Channel Partner Insight

9.10 - 9.35

CRN Research

Content TBC

Tom Wright, Content Director, Incisive Media

9.35 - 10.00

Opening keynote: Playing the infinite game

While most CEOs have a 3-5-year exit strategy in mind - Computacenter bucks the trend as it intends to continue in its growth, growing year on year. So, while most companies have an ‘end game' in mind, this is all about the infinite game.

Mike Norris, Chief Executive Officer, Computacenter

10.00 - 10.20

Vendor keynote

The importance of the IT channel to vendors has never been more apparent. With more and more customers turning to partners for their IT solutions, vendors are, largely, devoting a lot more time and effort towards their channel partners. Considering this, a leading exec from Dell will consider what their five-year outlook is, what is the role of the channel in their plans and where do they see the most market opportunity?

Anwar Dahab, Senior Vice President, Channel, EMEA, Dell

10.20- 10.30

Vendor Showcase
Shaun Lynn, CEO, Agilitas
Glen Williams, CEO, Allvotec

10.30- 11.00

Morning break: Coffee and networking

11.00- 11.20

Distributor keynote

Content TBC

Andy Gass, Senior Vice President UK&I and Digital Europe, Tech Data

11.20- 11.45

Reseller keynote: The view from across the pond

The U.S. is always seen to be 6-24 months ahead of the European channel in terms of technology trends, leading the way in emerging markets such as AI and IoT. They are also largely seen to ‘own the cloud', meaning that not only are the new developing areas covered, but they also dominate a large proportion of the channel cloud market too. Naturally it's becoming increasingly difficult to argue the U.S. aren't leading the way in this space. In this session, hear from a leading U.S. reseller on what technology trends are really making an impact and being adopted by customers, are there any lessons along the way, and finally, what sort of companies in Europe do they look for when they are considering partnerships?

Ben Boswell, Vice President - Europe, World Wide Technology

11.45 - 12.10

Reseller keynote: The changing face of Europe

The European channel forms a significant proportion of the global channel market. But is it a collection of different geographies with different aims, or is it becoming more of a single entity? Consolidation in this space is seeing the emergence of more European super VARs than ever before. Is the UK still an important player in this space or are other territories leading the way? In this session, a leading European VAR will consider what trends they deem most important, how they see the market evolving and what the collaboration opportunities are.  

12.10 - 12.20

Vendor Showcase
William Fletcher, EMEA Sales Manager, Webroot

12.20 - 13.20

Lunch and networking

13.20 - 14.05

Panel Discussion: Your most valuable asset - people

An indisputable fact is that the channel has some of the best talent the tech industry has to offer and it is people that drive this industry. From the commercial teams, to senior management all the way through to the back office, those in the channel love what they do and the people they work with. But the pace of expansion has led to a growing skills gap, and a lack of diversity in the wider technology sector has rightly become a hot topic. How do you retain your talent, attract the next generation of skilled workers, and persuade those that already work for you to stay for the long term? This panel will discuss these points plus the following: 

  • Where are the best hires made and how do you prospect for new talent?
  • What can you do to retain good people?
  • How can we encourage more diversity in the industry?
Annabel Berry, CEO, Sapphire
Emma de Sousa, Senior Vice President UK and Marketing EMEA, Insight
James Napp, Managing Director, Bechtle
Richard Wyn Griffith, Solution Sales Director, Softcat
Chair: Nima Green, Multimedia Editor, Channel Partner Insight & CRN

14.05 - 14.30

Customer case study keynote

Digital transformation has fast become a key priority for business leaders across the end-user space. With a pronounced increase in the use of digital marketplaces across sector, and with more and more services moving online - a robust digital strategy is vital for the success of many consumer facing businesses. So, what role does the IT supplier play in helping the customer on this journey? In this session, hear an honest account from a leading retailer that will shed light on the role of the channel, now and in the future.

14.30 - 14.40

Vendor Showcase

14.40 - 15.00

Afternoon break: Coffee and networking

15.00 - 15.40

Panel discussion: End-user

Truly understanding the needs of your customer makes the difference between success and failure in the channel. Tech leaders in the end-user space have differing and specific needs, from the types of technologies to the quality of service, when looking for a provider - standing out from the crowd has never been more important. Our leading panel of IT leaders will discuss this and consider the following questions:

  • How are you using technology to advance/grow your business?
  • What role does the channel play in your IT strategy?
  • What tech are you looking at for the future?
Nick Ioannou, Head of IT, Ratcliffe Groves Partnership
George Tunnicliffe, Head of IT Operations, National Theatre
Chair: Stuart Sumner, Editorial Director, Computing & The Inquirer

15.40- 16.20

Closing keynote: TBA

More details to follow...

16.20- 16.30

Closing remarks
Sara Yirrell, Consulting Editor, CRN & Channel Partner Insight

16.30- 17.30

Drinks and networking

*Please note this programme is subject to change as the speaker line-up is finalised.