Programme List - CRN On: The Channel in 2020


8.30 – 9.00

Registration and breakfast

9.00 – 9.05

Welcome and opening remarks
Sara Yirrell, Consulting Editor, CRN & Channelnomics

9.05 – 9.20

Research: Trends, disruption and growth - how the channel landscape is evolving
Sara Yirrell, Consulting Editor, CRN & Channelnomics
  • What technology trends will be the most disruptive by 2020?
  • What is the channel appetite for overseas expansion in the next two years?
  • How and where are your peers planning for growth?

9.20 – 9.50

Keynote: 2020 Vision: Collaborate to innovate to ensure customer relevance
Shaun Lynn, CEO, Agilitas

In order to remain relevant in a fast-moving global market, successful channel businesses are embracing a culture of innovation, at the same time as expanding their partner collaboration. The demand for outcome-based solutions from end user customers is driving channel firms to be more disruptive in their approach as they look to implement digital transformation. As a result, Agilitas is predicting the themes of Globalisation, Relevance and Transformation will continue to feature heavily in the strategy of its channel partners in the months and years to come.

9.50 – 10.15

Reseller keynote: Striving for growth in a fast-changing world
John Pepper, CEO & Founder, Managed 24/7
  • Navigating the endless opportunities in the channel
  • Investing in innovation – identifying opportunity and mitigating risk
  • Analysing your business model: managed services or straight up reseller?

10.15 – 10.45

Morning break and networking

10.45 – 11.10

Vendor insight session: Augmented Reality: The future of IT support is now
Stuart Kent, Delivery Partner Executive, IBM
  • Learn how IBM is incorporating AR technology to its field IT support services
  • Understand the benefits and how it is being used
  • Technology in action - see a live interaction demonstration
  • Take a glimpse at the possibilities and future applications of this technology

11.10 – 11.55

Panel discussion: What is your business doing to embrace transformation?
Paul Cosgrave, Managing Director UK, New Signature
Shaun Lynn, CEO, Agilitas
Zak Virdi, Managing Director - UK, Ireland & Africa, SoftwareONE
Terry Willis, Interim Director of IT, Church of England
Moderator: Tom Wright, Content Editor, CRN
  • What can your business do to encourage digital transformation?
  • How do you deal with the cultural change bought about by transformation?
  • Practise what you preach: how can you use your internal digital innovation to inspire change in your customers businesses?

11.55 – 12.00

Closing remarks
Sara Yirrell, Consulting Editor, CRN & Channelnomics

12.00 – 13.00

Lunch and networking

*Please note this programme is subject to change