Programme List - CRN Conference MSP North


2019 Programme

08.30 – 09.00

Registration and Breakfast

09.00 – 09.05

Opening Remarks

09.05 – 09.20

CRN Research

09.20 – 09.50

Opening Keynote: Burning the boats of hardware resell
  • Is it possible to switch off your hardware business overnight and move to a MSP/CSP model?
  • How easy it to reskill staff for the cloud era?
  • Common pitfalls during the transformation and how to overcome them.

09.50 – 10.10

Managing the middle ground: vendor relationships 
  • With vendors opting for straight-to-market how can you make their offerings complementary to your MSP?
  • How to maintain autonomy over your pricing formats.
  • Capitalising on vendor monthly subscriptions.

10.10 – 10.50

Panel Discussion: Adding value to your market strategy
  • New tech, old tactics? Old and new marketing strategies to drive success.
  • How can you ensure intrinsic value in the marketing your organisation is adopting?
  • How can GDPR encourage you to remain innovative in a saturated market?

10.50 – 11.00

Vendor Showcase x2

11.00 – 11.30

Morning break, networking and visit to exhibition area

11.30 – 11.50

Increasing your offering through cyber-security
  • Is cybersecurity best left to specialists, rather than generic MSPs?
  • Should MSPs adding a cyber-security offering launch a new MSSP unit or incorporate cyber-security into their existing portfolio?
  • Potential growth opportunities with cyber-security.

11.50 – 12.10

Covering the basics
  • Keeping up with increasing compliancy demands.
  • Ensuring your business ‘drinks its own champagne’ when it comes to certifications such as GDPR.
  • Compliancy as a business opportunity with your customers.

12.10 – 12.30

You’ve got your head in the cloud
  • How to attract and retain clients that are moving to cloud.
  • Opportunities for you and your customers within different areas of cloud technology.
  • Is cloud a way to future-proof your business from financial and political uncertainty?

12.30 – 12.50

Fireside Chat

12.50 – 13.00

Vendor Showcase x 2

13.00 – 14.00

Lunch break, networking and visit to exhibition area

14.00 – 14.30

Afternoon keynote: Driving a successful MSP

This session will be from a CEO of a leading MSP. In this session they will provide tricks and tips for driving a successful MSP, the challenges to overcome, and a projection towards the future.

14.30 – 14.50

Case study: Keeping a competitive-edge through collaboration
  • Collaboration as a solution for customers’ changing demands.
  • The benefits of partnering with partners.
  • Ensuring the relationship is right for your MSP or MSSP.

14.50 – 15.30

Panel Discussion: Maximising the value of your MSP/MSSP
  • How MSP owners can build value in their organisation for a potential exit.
  • What are the specific attributes that private equity houses are looking for?
  • What actions you should be taking and avoiding to enhance your chances of investment.

15.30 – 15.35

Closing remarks

15.35 – 16.35

Drinks and networking